Frequently Asked Questions

Please contact Football Point as soon as possible. Include your order number and clear photos of the item so our team can review the issue and assist you.

Delivery usually takes around 14 days. Your package may be delivered to your address or to a local pickup point, depending on your area and the delivery service. You’ll receive an update when your package is on the way or ready for pickup.

Review the available sizing information on the product page before ordering. If you are unsure which size is right for you, contact Football Point on WhatsApp and we will help you choose.

Contact Football Point as quickly as possible. Customized products may enter production shortly after an order is placed, so changes or cancellation may not always be possible.

First check the tracking information provided for your order. If you still need assistance, contact Football Point and include your order number so we can help.

Choose the custom product that suits you and provide the requested personalization details or images. Football Point will prepare the design according to the options selected for that product.

Use clear, high-quality images where faces, logos, and other important elements are easy to see. Avoid blurry images or photos that are heavily cropped.

Personalized products are made specifically for you, so their return or exchange conditions may differ from standard products. Please review the store policy or contact Football Point for help with your order.