Product Warranty Policy

🛡️ Product Warranty Policy

At Football Point, we are committed to providing high-quality products and customer satisfaction. This policy outlines the terms of our product warranty.

1️⃣ Warranty Period

Our products are covered by a warranty for a period of 14 days from the date you receive your order.

2️⃣ What Is Covered?

  • 🔧 Manufacturing defects
  • 📦 Products that arrive damaged or incomplete

3️⃣ What Is Not Covered?

  • 🚫 Damage caused by misuse or improper handling
  • 🚫 Normal wear and tear resulting from regular use
  • 🚫 Custom-made or personalized products (such as shin guards with a name or image), unless found to be defective

4️⃣ How to Submit a Warranty Request

If you receive a defective item, please send us a clear photo of the issue along with your order number to the following email address:

footballpoint.store@gmail.com

Our support team will review your request and advise on whether the item is eligible for repair or replacement.

📌 Additional Notes

All returns under warranty must be pre-approved. Please do not return items without receiving confirmation from us first.